(Stream) - Quibinar #4: Emotional and Interpersonal Intelligence
Quibinar #4: Emotional Intelligence Interpersonal Intelligence
These Capabilities Determine How We Know People and Manage Relationships
Social Awareness – Knowing Others
• Empathy: Sensing others’ emotions, understanding their perspective, and taking active interest in their concerns
• Organizational awareness: Reading the currents, decision networks, and politics at the organizational level
• Service: Recognizing and meeting follower, client, or customer needs
Relationship Management Leadership
• Inspirational Leadership: Guiding and motivating with a compelling vision
• Influence: Wielding a range of tactics for persuasion
• Developing Others: bolstering others’ abilities through feedback and guidance
• Change Catalyst: Initiating, managing, and leading in a new direction
• Conflict Management: Resolving disagreements
• Building Bonds: Cultivating and maintaining a web of relationships
• Teamwork and Collaboration: Cooperation and team building